At 365 juan, your personal data is handled with care and transparency. This Privacy Policy explains what information we collect from Filipino players, how we use it, who we may share it with, and what rights you have over your own data. Please read through this page so you know exactly how your information is protected when you use our platform.
When you register an account on 365 juan, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience. This includes your full name, date of birth, email address, mobile number, and residential address within the Philippines. We also collect payment-related information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals in Philippine pesos. During your use of the platform, we automatically gather technical data including your device type, browser, IP address, and session activity — this helps us maintain platform security and improve performance for Filipino players. If you contact our support team, we may also retain records of that communication to help resolve your query efficiently. All information collected is limited to what is genuinely needed to operate the platform and meet our regulatory obligations.
The personal data we collect is used primarily to operate and maintain your 365 juan account, process your transactions, and deliver the gaming services you have signed up for. We use your information to verify your identity in line with responsible gaming and anti-money laundering requirements that apply to online gaming platforms serving the Philippines market. Your contact details allow us to send you important account notifications, security alerts, and updates about changes to our platform or policies — we do not send unsolicited marketing messages without your consent. Technical and usage data helps our team identify and fix issues, optimise the mobile experience, and ensure the platform runs smoothly across different devices and network conditions common in the Philippines. We may also use aggregated, anonymised data for internal analytics to understand how players interact with our slots, live casino, and sports betting sections, which helps us improve the overall product. We will never use your personal data in a way that is inconsistent with the purposes described in this Privacy Policy.
365 juan does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes — your data belongs to you. We may share limited information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and technical infrastructure providers, all of whom are bound by strict confidentiality obligations. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally obligated to do so. If 365 juan undergoes a business restructuring, merger, or acquisition, your data may be transferred as part of that process, but only under the same privacy protections described in this policy. We will always take reasonable steps to ensure that any third party receiving your data handles it responsibly and in accordance with applicable Philippine data protection laws. You will be notified of any material changes to how your data is shared wherever it is practicable to do so.
As a player on the 365 juan platform, you have the right to access the personal information we hold about you at any time by contacting our support team. You may also request that we correct any inaccurate or incomplete data associated with your account, and we will action such requests promptly. If you wish to close your account and request deletion of your personal data, you can do so subject to any legal retention obligations we are required to comply with under Philippine law. You have the right to object to certain types of data processing, including direct marketing communications, and we will honour such requests without affecting your ability to use the platform. If you believe your data rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in the Philippines. We are committed to making it straightforward for you to exercise these rights, and our support team is available to assist you with any data-related requests.
365 juan uses cookies and similar tracking technologies to keep your session active, remember your preferences, and ensure the platform functions correctly across visits. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to log in and use core features. We may also use analytics cookies to understand how players navigate the site, which pages are most visited, and where technical issues occur — this data is collected in aggregated form and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some functionality on the platform. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites through our platform. Our cookie practices are reviewed regularly to ensure they remain aligned with applicable Philippine data protection standards.
If you have any questions, concerns, or requests relating to this Privacy Policy or how 365 juan handles your personal data, please reach out to our support team using the contact details available on this site. We aim to respond to all data-related enquiries within a reasonable timeframe and will work with you to resolve any concerns as quickly as possible. This Privacy Policy may be updated from time to time to reflect changes in our practices, platform features, or applicable Philippine regulations — the effective date at the top of this page will always reflect the most recent version. We encourage you to review this page periodically so you remain informed about how your information is being protected. Continued use of the 365 juan platform after any updates to this policy constitutes your acceptance of the revised terms. For broader information about your rights and responsibilities on the platform, please also review our Terms and Conditions and our Responsible Gaming page.
Quick answers to what Filipino players most often ask about data and privacy on 365 juan.
Yes — 365 juan takes the security of your personal information seriously and applies technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. Your account is protected by secure login credentials, and all sensitive data is stored using industry-standard encryption practices. We regularly review our security procedures to ensure they remain effective against evolving threats. If you ever suspect that your account has been compromised, please contact our support team immediately so we can take action to protect your information. You can also help keep your account secure by using a strong, unique password and not sharing your login details with anyone else.
Yes — you have the right to request access to the personal data that 365 juan holds about your account at any time. To make a data access request, please contact our support team using the contact details provided on this site and we will process your request in accordance with applicable Philippine data protection requirements. We aim to respond to all data access requests within a reasonable timeframe and will provide the information in a clear, readable format. If any of the data we hold about you is inaccurate or out of date, you can also request that we correct it. We are committed to making it easy for Filipino players to understand and manage the information associated with their accounts.
365 juan does not sell or share your personal data with third parties for their own commercial purposes. We only share limited information with trusted service providers — such as payment processors and identity verification partners — who are directly involved in operating the platform and are bound by strict confidentiality agreements. In cases where we are legally required to disclose information to regulatory or law enforcement authorities in the Philippines, we will comply with those obligations. Any third party that receives your data is required to handle it in a manner consistent with this Privacy Policy and applicable data protection laws. If you have specific concerns about how your data is shared, please contact our support team and we will be happy to provide further clarification.
Play with confidence on 365 juan — a mobile-first platform built for Filipino players, with transparent data practices and secure PHP transactions every step of the way.